Customer Support

Context Help

If you feel lost inside our web hosting Control Panel, the very first step you should take is to press the Help button, which is visible on each page. A pop-up window will appear. It offers comprehensive information about all the actions that you can carry out on the given page. Each pop-up window shows up on the same page so that you can swiftly return to your work.

Video Tutorials

We have a wide range of how-to videos explaining how to use our hosting Control Panel. They're shot for those of you who would like to see how things are being done instead of just reading articles. Thus, anyone can quickly find their way around our hosting Control Panel by merely watching our step-by-step educational videos.

F.A.Q.

If you can't discover the solution you searching for, take a glimpse at our comprehensive Frequently Asked Questions section, which comprises questions asked by real users and offers real solutions. We frequently "revamp" our Frequently Asked Questions database with new Q&A's so as to embrace all the new additions and innovations associated with our web hosting platform.

Ticketing System

If you still can't discover the solution you need in the FAQ database either, we have a great team of tech support engineers available 24-7 and ready to help you with any problem. Each support ticket you open will be replied to in less than one hour (the average support ticket response time is approximately 20 minutes), so you will never have to wait a long time to get your question answered.