Regardless of the fact that the hosting service offered by the different companies seems the same, every provider has their own platform with its own modifications and different ways to execute specific tasks. This is the reason why, an elaborate knowledge base would be exceptionally helpful both for people with no prior experience and for technically trained individuals who will at some point discover how certain procedures are completed, but will lose precious time in the meantime. The objective of such a knowledge base is to make the hosting service fast and simple to use, sparing users plenty of time and effort. The outcome is more gratified customers, as they can quickly find the information they need, and less work for the support team, because typically most of the enquiries and problems that customers have got are already enumerated in the knowledge base. In case the articles themselves are properly written and cover more topics, you’ll be able to discover more not only about your account, but also about the web hosting service in general.
Extensive Online Documentation in Cloud Web Hosting
Our cloud web hosting plans feature an extensive knowledge base where you can find information on all the challenges that you could run into and their resolutions. You can read how to create and manage a mailing list, how to use an .htaccess config file, or how to proceed in case the settings of your email client are correct, but nevertheless you’re unable to send email messages, for instance. We have done our utmost to be as exhaustive as possible and to cover all the available options so as to save you time and energy and to give you different solutions for any problem. The knowledge base comprises informational articles too – both general ones about the hosting service as a whole, and more specific ones, which will acquaint you with the functions and features of the Hepsia Control Panel. You can find articles that are dedicated to particular functions and features in each Control Panel section, whilst if you want to browse the complete article archive, you can visit the dedicated Help section.
Extensive Online Documentation in Semi-dedicated Hosting
Our Linux semi-dedicated hosting include thorough technical documentation where you will find info on all the features that our created-developed Hepsia Control Panel offers, together with solutions to various questions and challenges that you may run into. All configuration guides feature comprehensive instructions, which is the reason why you won’t have to worry about omitting something if you aim to export a MySQL database, for instance. The troubleshooting articles cover a variety of different probable causes of particular problems and the solution for each and every one of them, so if you are unable to send emails although you have the correct SMTP settings, for instance, you can quickly discover what the reason may be and correct the problem with a few clicks of the mouse in your mail client. As Hepsia offers quite a lot of features, you’ll be able to find relevant articles in each of its sections. If you wish to look through all help articles, click on the Help link, which is located in the top right-hand side of the page.