Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our user service crew is taught to quickly deal with all our Linux cloud web hosting customers’ requests and advise demands. Via our ticket system, it is also possible to send your question and a support staff fellow member will, no doubt get back to you in less than max sixty minutes. In actual fact, practice has confirmed that the average resolution time frame is 20 mins.

  • Top quality support service

  • A Top–quality Support Service

  • Our customer assistance service is provided by a group of certified professionals who are prepared to reply to your question promptly. You can speak with the tech support team team by starting a help support ticket from your Website Control Panel or by posting us an email. On business days, you may also call us on the telephone or make use of the online chatting solution.

  • Intuitive help center

  • An Intuitive Help Section

  • LuisArts Network’s Control Panel gives a detailed knowledge base which is built into all parts. In each part, you’ll find a Help control key which will load for you a list of step–by–step courses on how to work with a particular function or accomplish a particular action. Moreover, we have produced training video lessons to help you get a better idea of the Control Panel’s interface.