Q: Why do I need to move my site? What does website migration entail?
A: When your current hosting provider can no longer answer the requirements of your website, or when you experience continuous downtime, or if you have to wait for hours for the help desk support staff to get back to you, it might be a clever idea to swap your hosting provider, i.e. to transfer all the files for your web sites as well as your databases from your current provider to your new provider. At LuisArts Network, we realize that this can be hard and time–consuming. That is the reason why we will perform all that for you at no cost!Our highly accomplished technical staff reps will transfer your site content from your current hosting provider to us. Our techs have broad experience migrating web sites and are able to handle anything – from a typical WordPress blog or Joomla™–driven site, to a very elaborate, custom–built web app.
Q: How long will the web site migration process take?
A: There are plenty of variables to keep in mind – the total number of files, the physical size of the database, the complexity of the web site itself and the current workload of our website migration experts, etc. That being said, we do our very best to carry out all web site migrations in a 48–hour time period. Smaller sites are migrated much faster – usually within 24 hours.
Q: My personal privacy is important to me. What data do you need?
A: We do not require any sensitive details. We’ll need, though, the login info for your old hosting account along with the name of the web site that you want to migrate.
Q: My current web hosting account has sensitive info inside. How can I trust you?
Q: Will there be any outage for my website?
A: While we transfer your web site, it will be available both in your hosting account with us and in your account with your former hosting provider. Once the migration is completed, we’ll make certain that everything is functioning properly and that the integrity of your content is not affected prior to telling you that the migration is completed. Then we will explain to you how to transfer the domain name over to your web hosting account with us and how to update your DNS resource records.
Q: Will my current web hosting provider need to provide any information/help?
A: Nah. We will never touch base with your hosting provider about anything. They will not be aware of the website transfer either.
Q: Which hosting providers can you migrate content from?
A: We support all Linux–powered hosting platforms. Basically, if we can access your Control Panel, we will be able to transfer your website.The only platforms that we do not support are closed–source site building platforms like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.